The Interstate Credit Collections Mission:
To be the premier provider of a wide range of quality, ethical and cost effective collection services to our business and professional clients to assist them in conducting and growing their businesses.
Interstate Credit Collections (ICC) has been a highly effective debt collection service since 1906 when we began as the collection division of the Retail Merchants Association in Winston-Salem, NC.
Today, ICC works closely with hundreds of businesses of all types and sizes – from large utilities and medical service providers to small retailers – to provide tailored collection solutions that deliver superior debt recovery. The result is a powerful partnership that generates millions of dollars each year for our clients.
Our credentials are impeccable.
- Member of the American Collectors Association; Licensed and bonded
- In full compliance with the Fair Debt Collection Practices Act (FDCPA), Health Insurance Portability and Accountability Act (HIPAA) as well as state and federal laws
- A firm but fair approach that optimizes recovery and minimizes consumer complaints
Our abilities are unsurpassed.
- Certified, professional collection staff with access to national credit files for enhanced skip-tracing and scoring
- Reporting to all three national credit bureaus (Equifax, Experian and TransUnion)
- Wide range of debtor-payment options: cash, check, check-by-phone (bank draft), money order, MasterCard, VISA, Debit card and Western Union Quick Collect®
- Spanish-speaking staff
- Ontario System’s Flexible Automated Collection System (FACS®) and Guaranteed Contacts (GC)™ auto-dialer
Your convenience is our priority.
- Custom-designed collection and billing services to meet your specific needs
- Accounts accepted electronically, manually or via web access
- Secure real-time Internet access to your account information via FACS® Web
The collection agency created by business, for business.
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